Plan and conduct end-to-end recruitment and selection processes (job posts, screening, pre-employment tests, interviews, etc.)
Conducting interviews and sorting through applicants to fill open positions.
Assessing applicants' knowledge, skills, and experience to best suit open positions
Identify prospective candidates using a variety of channels
Interview candidates combining various methods (e.g. structured interviews, technical assessments, and behavioral questions)
Handling whole recruitment cycle of Technical positions
Expert in negotiating Rates/Salary.
Understand the required positions and bring the best talent forward.

Responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions. You'll also play a key part in generating new business by identifying opportunities for potential sales. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments, and complaints. "Also AS a Support Manager" I am responsible for handling the most important client in a company. I am the lead point of contact for all
Key clients’ matters. Anticipate the client's needs work within the company to ensure the deadline for clients are met and help the client succeed.

End to End recruitment; Determine and meet the hiring requirements for various diversified clients.
Manage all candidate communication
Manage the inside sales representatives team

•         Set and track sales targets for your team
•         Suggest and implement improvements in the sales administration process
•         Coordinate department projects to meet deadlines
•         Report on sales metrics and suggest improvements
•         Prepare monthly, quarterly, and annual sales forecasts
•         Use customer feedback to generate ideas about new features or products
•         Research and discover methods to increase customer engagement
•         Ensure sales, finance, and legal policies and procedures are met
•         Build an open-communication environment for your team
•         Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
•         Proven work experience as an Inside sales manager
•         Hands-on experience with CRM software and MS Excel
•         In-depth understanding of the sales administration process
•         Excellent interpersonal and team management skills
•         Strong analytical and organizational skills
•         Numerical abilities and problem-solving attitude

•          Maintaining a positive, empathetic and professional attitude toward customers at all times.
•          Responding promptly to customer inquiries.
•          Communicating with Customers through various channels.
•          Acknowledging and resolving customer complaints.
•          Knowing our products inside and out so that you can answer questions.
•          Processing orders, forms, applications, and requests.
•          Keeping records of customer interactions, transactions, comments and complaints.
•          Communicating and Coordinating with colleagues as necessary.
•          Providing feedback on the efficiency of the customer service process.
•          Managing a team of junior customer service Representatives.
Ensure customer satisfaction and provide professional customer support

•Develop in-depth knowledge about business development practices, marketing activities, prospective clients, and industry trends
• Develop strong customer relationships in order to generate a high volume of prospective clients.
• Manage customer calls and appointments effectively for new opportunities.
•Participate in industry forums, client discussions, and conferences as a representative of the organization.
•Determine cross-selling opportunities among different offices. Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
Hire, train and guide the marketing and business development associate